CIL staff loves to help Cheetah parents but needed help answering FAQs during day-to-day responsibilities and jobs.
DIGITAL TOOLS THAT HELP STAFF LEAD THE WAY
Choices in Learning (CIL), a local Charter School within Seminole County, FL is finding new and efficient methods to consistently help and support faculty and staff.
01
OBJECTIVES
Two important daily processes were manual and took up staff time.
CHALLENGES
The Cheetah car line is extremely efficient once it begins but the set up process of taking student names was still handwritten on a clipboard and took up too much staff time.
The goal was not to replace an experienced team. It was to give them faster, simpler tools.
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02
SOLUTIONS
Two focused, digitized systems for faster answers and smoother dismissal process.
CHEETAH CHATBOT
After making CIL's website more concise and streamlined, the Cheetah Chatbot can now pull information directly from site and answer most questions, guide parents to the right person, and create requests for dismissal changes.
CIL CAR LINE DIGITAL LIST
Leaving behind the handwritten list, car line signs are now created with a clearly typed name and a QR code to scan. The Cheetah staff can quickly set up car line, provide a clear list for calling, and efficiently prep students for dismissal.
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03
BENEFITS
Keep improving the tools around the people who use them.
QUICKER ANSWERSfor parents and community members
MORE TIMEfor front-desk responsibilities
FASTER SET UPfor an easier dismissal process
Cheetah Chatbot
Giving parents and community members a quick response guide enables Front Desk team members to have more time to fulfill responsibilities.
CIL Car Line Digital List
Digitizing the car line list created a quicker, user-friendly set up process for CIL staff to manage, rain or shine.
Improved technology gives an experienced team more support and helps create a better, smoother environment.
“All Grit Tech has been great to work with. They are exceedingly responsive and have a clear vision for what can best optimize your website, app, or workflow. I highly recommend seeing what they can do to support your organization.”
Jordan RodriguezPrincipalChoices in Learning