Privacy Policy

1. Information We Collect

All Grit Technology ("we," "us," or "our") collects the following types of information:

• Contact Information: Name, email address, phone number, and company details you provide through our contact forms or booking system.
• Calendar Data: When you book a consultation, we access your Google Calendar to check availability and create meeting invitations.
• Usage Analytics: We use Google Analytics and Firebase Analytics to collect anonymized data about how visitors interact with our site (page views, button clicks, form submissions).
• Case Study Responses: Information you provide when completing case study questionnaires.

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and schedule consultations
• Send calendar invitations and meeting reminders
• Improve our website and services based on usage patterns
• Communicate with you about our services
• Comply with legal obligations

3. Google Calendar API Access

Our booking system uses the Google Calendar API to:

• Check our calendar availability for booking appointments
• Create calendar events for scheduled consultations
• Send meeting invitations to your email address

We only access our own calendar and do not access, read, or modify your personal calendar data. We use OAuth 2.0 authentication and store credentials securely using Google Cloud Secret Manager.

4. Data Storage and Security

Your data is stored securely using Firebase (Google Cloud Platform) services with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We use the following third-party services:

• Firebase/Google Cloud: For data storage, authentication, and cloud functions
• Google Analytics: For website usage analytics (anonymized)
• Google Calendar API: For booking and calendar management

These services have their own privacy policies. We recommend reviewing their policies:

• Google Privacy Policy
• Firebase Privacy Policy

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and booking data are retained indefinitely for business records, but you may request deletion at any time.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of analytics tracking (use browser settings or privacy extensions)
• Revoke calendar access permissions at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies for analytics purposes. These help us understand how visitors use our website and improve the user experience. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. The effective date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us: